Digitalization of government services, provision of high-performance digital infrastructures, or the guarantee of cyber-security are preparing the road to the smart society. The aim is to exploit the potential in digitalization and to focus technologies on the modernization of government.
The orchestration of cloud computing, artificial intelligence, and the Internet of Everything now going on opens application scenarios for long-term improvement of our quality of life in cities and regions. The automation of processes and procedures will make performance of administrative tasks faster while improving quality. Exceptional political situations such as those we have experienced from the wave of migrations in 2015 and 2016 can be managed more flexibly and effectively. Practical use cases for the utilization of modern information and communications technology can be found everywhere in the government realm. The right strategies and concepts must be supplemented above all by competence in the realization of user-centric solutions.
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